GDPR Resources

Keep Calm and Comply with GDPR

After four years of preparation and debate the General Data Privacy Regulation (GDPR) was approved by the European Union (EU) Parliament on 14 April 2016. Enforcement begins 25 May 2018, at which time organizations in non-compliance may face heavy fines.

It’s important to note that GDPR applies to data on EU citizens, regardless of where your business is headquartered.  If you are a US company, but sell to citizens of the EU, you need to comply with the GDPR.

This page brings together for you in one place a number of resources around GDPR.

EU GDPR Portal

A useful website with resources to educate the public about the main elements of the General Data Protection Regulation (GDPR).

GDPR 101: The key terms you need to know

The entire piece of GDPR legislation is more than 250 pages long and is probably most appropriate of your legal team. However, even shortened and “dumbed-down” GDPR guides contain many terms that you need to understand to implement a compliance strategy. So, we’ve created glossary of key terms to know to help you decide which of the obligations of GDPR apply to your organization.

Data Privacy and GDPR in Sugar

Data Privacy has always been a strategic differentiator for SugarCRM, and GDPR is no different. We are excited to be planning for changes to the core Sugar product in order to further enable our customers to carry out their data privacy responsibilities as controllers. We believe we have an industry-leading solution.

The data privacy related functionality is currently planned for general availability in the Spring 2018 (Sugar 8.0) release of Sugar and will be included in all editions and for On-Premise, Cloud and OEM customers. This release is expected to be available end of April.

GDPR: Does it Apply to Me?

GDPR applies to any company or organization that targets individuals residing in the EU. Said more simply: if you have a Website or market your products or services via the Internet (and who doesn’t) you need to be aware of GDPR. Here’s a handy chart that will help you determine if you are affected by GDPR.

YouTube Series: Getting Your CRM Ready for GDPR

Getting your CRM ready for GDPR – Part 1
Getting your CRM ready for GDPR – Part 2
Getting your CRM ready for GDPR – Part 3
Getting your CRM ready for GDPR – Part 4

Understanding GDPR Requirements for Marketing Communications

GDPR won’t be the end of data-driven marketing. In fact, it may help companies be more effective because they’ll more often be working with people that have indicated they are “ok” with sharing personal data with your company. If an individual understands why they’re opting into your messaging – and can see the value they’ll gain, that is the beginning of trustful relationship.

However, the new GDPR rules limit the amount of data that marketers can collect about Europeans, who now have more options about what data companies can see about them. Marketers will need to implement new processes and technology when working with customer data. Here are some of the key things to think about.

Make GDPR Readiness Your New Year’s Resolution

2018 is the year of GDPR. There is no getting around it. This means businesses around the world will be looking toward the new year with interest, anticipation, and even a healthy amount of fear. What will the year bring? What new surprises will we see on the political and economic landscape? One thing for certain is that the impact of the new General Data Protection Regulation (GDPR) will be felt with full force.

To help answer some of these questions, we called in an expert. Phil Winters, known as “The Father of Customer Intelligence,” was kind enough to participated in a Q&A about the new year and the new GDPR rules.



Put your CRM at the heart of your GDPR compliance action plan

Any company, regardless of its geographical location, that processes the data of EU residents needs to ensure they are in compliance with GDPR mandates.

To achieve compliance, a number of processes and procedures must be put in place when it comes to handling the data of any EU residents. Organizations are also responsible for ensuring their contracted third-parties comply with GDPR mandates.

GDPR will be a global priority throughout the next several months. To help you prepare, here are few things to think about.

The Right to Data Portability- what does it cover and when does it apply?

In essence, data portability provides the ability for data subjects to obtain and reuse “their” data for their own purposes and across different services. This right offers an easy way for the data subjects to manage their personal data themselves.

Full text of REGULATION (EU) 2016/679

Full TEXT OF REGULATION (EU) 2-16/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).


The material on this website is of the nature of general comment only and expresses solely the opinion of the authors and how they interpret the GDPR requirements as of the date of the publication.
The purpose of this Website is to share thoughts on some aspects of GDPR. It does not, and is not intended to provide comprehensive guidance on the GDPR nor is it offered as legal advice on any specific issue or matter and should not be taken as such. It should not be used to determine how the GDPR applies to you and your organization. You are encouraged to obtain specific legal advice on the how the GDPR applies specifically to you and your organization and how best to ensure compliance.